Dealing with an emergency

If you have been racially attacked or abused follow these simple steps

  • Remember to consider your safety first at all times
  • If the perpetrators are still at the scene of the incident do not confront or challenge them
  • Don’t panic and try to stay calm — this will give confidence to others around you. Think of what you are going to do next.
  • It is important to call for help as soon as you can — if anyone has been injured, they should be given first aid and an ambulance called. Dial 999 and ask for the police and an ambulance. Remember to give name, address, and telephone number and explain that you have been racially attacked.
  • The response of the police will vary from area to area — but remember when the police are called out to an incident they are required to attend and investigate the matter being reported.
  • Call the Monitoring Group freephone number 0800 374618 and report the incident — the person answering the call will take your details and can call the police on your behalf or arrange for someone to visit you immediately if needed.