Complaints about the police in England and Wales take too long to investigate, says a cross-party group of MPs.
The Home Affairs Select Committee said the Independent Police Complaints Commission was failing to win trust.
They criticised the watchdog, saying retired officers could end up investigating their old force.
The watchdog’s chairman, Nick Hardwick, attacked the report, saying some of its findings, including the role of retired officers, were “demonstrably untrue”.
The select committee’s report followed a BBC Radio 4 investigation which raised questions about the watchdog’s effectiveness.
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